Day Warehouse Mentor

The Hardwood Warehouse Mentor provides day-to-day floor leadership, training, technical expertise, and operational support within the Hardwood Warehouse, including receiving, hardwood veneer grading, batching, inventory storage, material handling, and transfers to production. The Mentor works closely with the Warehouse Value Stream Manager (VSM) to support safe and efficient operations and achieve departmental goals for safety, quality, inventory accuracy, material availability, on-time delivery, labor utilization, training, and continuous improvement. The Mentor works closely with the Value Stream Manager (VSM) to support safe and efficient operations and achievement of departmental goals for safety, quality, production, on-time delivery, labor utilization, waste, training, and continuous improvement. This is a hands-on leadership position that supports daily warehouse operations while coaching employees, reinforcing established standards, and developing team capabilities using Training Within Industry (TWI) principles and Job Instruction (JI) methods. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure employees follow established safety policies, PPE requirements, forklift and pedestrian safety practices, housekeeping standards, and safe material-handling procedures. Serve as a floor-level leader, trainer, and technical resource for hardwood warehouse employees and support the VSM in meeting safety, quality, inventory, service, and labor goals. Coordinate daily assignments, receiving, grading, batching, storage, staging, loading, and material movement based on production priorities and customer requirements. Work alongside employees when needed to support staffing, training, quality, inventory, or material flow requirements. Monitor the timely preparation and delivery of hardwood veneer, composites, and other warehouse materials to production; communicate shortages and changing priorities. Maintain knowledge of hardwood species, veneer grading, HPVA/ANSI standards, customer specifications, and batching requirements; reinforce correct material identification and handling. Identify damaged, mislabeled, nonconforming, or questionable materials and coordinate containment, documentation, disposition, and follow-up with Quality and Procurement. Support accurate inventory transactions in Microsoft D365, including receipts, transfers, location changes, corrections, and material movements. Coordinate cycle counts, investigate discrepancies, correct underlying transaction or handling issues, and maintain clear material locations and traceability. Maintain orderly, clearly identified storage areas and support 5S, material protection, and efficient warehouse layout. Coordinate with the hardwood purchaser, Quality, Scheduling, Production, and transportation personnel to resolve supply, grading, vendor, and delivery concerns. Support vendor material reviews, customer live looks, and claims or material disposition activities as assigned, partnering with the technical grading trainer and purchaser. Provide accurate shift handoffs covering inventory, material shortages, batching, quality issues, equipment, staffing, and follow-up actions. Identify and support root cause analysis and corrective actions for inventory errors, damage, waste, delays, quality issues, and safety concerns. Participate in Kaizen, 5S, TWI, and other continuous improvement activities to improve flow, accuracy, service, and operating costs. Train and coach employees using TWI Job Instruction methods; develop, review, and maintain Job Breakdown Sheets (JBS) and documented training standards. Follow the Mentor Training Plan for onboarding, cross-training, qualification, retraining, and ongoing employee development; verify employee proficiency and document progress. Provide timely feedback on performance, safety, attendance, teamwork, and conduct; communicate concerns and documentation to the VSM and Human Resources as appropriate. Complete assigned records, inventory reporting…

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