Data Entry, Dispatcher, Customer Service ($17 per hour salary)
Frontier Technical ServicesPosition Overview
Frontier Tech Services is seeking a dedicated and detail-oriented individual to join our team as a Data Entry, Dispatcher, and Customer Service representative. This full-time position is essential to our operations in the appliance repair industry, specifically focusing on refrigerators, washers, and dryers. As a key member of our team, you will manage customer inquiries, proces
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s data entries, and coordinate dispatch activities to ensure timely service delivery. You will report to our Downtown Dallas, TX office Monday through Friday from 8:00 AM to 5:00 PM. In your first year, you will earn a compensation of $35,568 (or $17.00 per hour); after completing your first year, your salary will increase to $39,500 (or $19.00 per hour). Medical benefits will commence after 12 months of employment.
Key Responsibilities
• Manage customer inquiries and provide exceptional service.
• Perform data entry tasks accurately and efficiently.
• Coordinate dispatch activities to ensure timely service delivery.
• Order parts as needed for appliance repairs.
• Maintain organized records of customer interactions and service requests.
Required Qualifications
• Entry-level position with less than 1 year of experience required.
• Strong attention to detail and accuracy in data entry tasks.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team environment.
Preferred Qualifications
• Previous experience in customer service or dispatching is a plus.
• Familiarity with appliance repair processes is beneficial.
Benefits & Perks
• Medical benefits after 12 months of employment.