Data Center Technician L1

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Data Center Technician L1 Job Overview The Data Center Technician L1 provides entry-level operational support within a large-scale AI and accelerated computing data center environment. This role is responsible for assisting with hardware deployments, asset management, inventory control, structured cabling, equipment audits, and operational readiness activities while working under the guidance of senior technical personnel. The Data Center Technician L1 plays a critical role in maintaining accurate asset records, supporting deployment activities, executing standardized operating procedures, and ensuring the integrity of customer infrastructure. Success in this role requires strong attention to detail, procedural discipline, accountability, and a commitment to operational excellence. This position offers an opportunity to develop technical skills supporting hyperscale data center operations, advanced computing infrastructure, and mission-critical environments. How You Will Make an Impact Deployment & Installation Support Assist with receiving, unpacking, inspecting, and staging data center equipment. Support rack installation and equipment placement activities according to documented deployment plans. Assist with server, storage, accelerator, and networking hardware installations. Support cable routing, dressing, and labeling activities in accordance with customer standards. Verify equipment placement and installation accuracy against approved floor plans and rack elevations. Asset & Inventory Management Perform asset scanning and inventory reconciliation activities. Maintain accurate records of serialized equipment, spare parts, and inventory movements. Support inbound and outbound asset tracking processes. Assist with daily inventory audits and cycle count activities. Follow established chain-of-custody procedures for customer equipment and media. Operational Support Execute routine operational tasks according to documented procedures and work instructions. Perform facility walkthroughs and visual inspections of operational areas. Support hardware maintenance activities under the direction of senior technicians. Assist with equipment moves, additions, changes, and decommissioning activities. Escalate equipment issues, discrepancies, or procedural concerns to appropriate personnel. D…

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