Damage Standards Leader - Returns & ReCommerce

Amazon is seeking a leader to own the Damage Standards Program, the objective criteria used to assess returned items and determine their resale eligibility. You will work at the intersection of customer experience, grading accuracy, and returns economics to protect trust and reduce concessions across a growing product catalog.
Collaborating with product, operations, science, and tech teams, you w
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ill translate field research into validated standards, drive calibration and KPI monitoring, and

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