Customs Specialist (Release Agent)
DSVIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Customs DSV – Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process. Location: CAN - Niagara On The Lake, Niagara Pkwy Job Posting Title: Customs Specialist (Release Agent) Time Type: Full Time Compensation: Salary starting at $41,000 per year , plus eligible benefits, in accordance with experience and internal equity ***This posting is for an existing vacancy and not intended to create a talent pipeline*** SUMMARY Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act. KEY DUTIES AND RESPONSIBILITIES Set up and release of shipments being imported into Canada • Track and trace incoming shipments• Process courier shipments Identify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibility Adhere to all Standard operating Procedures and Polices set in place by the department and organization Provide input and be an active participant at weekly team briefings Employees will be required to work on assigned statutory or public holidays based on operational needs. To ensure a fair distribution of these requirements, employees will be placed on a rotation schedule throughout the year. In such cases, compensation will be provided in accordance with applicable employment standards legislation and will include holiday pay plus applicable premium rates, or a substitute paid day off, as permitted by law. Quality, Health & Safety: Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location • Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace. QUALIFICATIONS Education and Experience High School Diploma or Equivalent qualification Certified Customs Specialist (CCS) Designation, an asset Logistics Education or background will be an asset Skills and Competencies Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening • Service oriented and able to resolve customer grievances • Strong interpersonal skills, building professional relationships internally and externally Strong problem-solving skills and analytical skills Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Ability to communicate effectively in a diverse multicultural environment. Act as a role model for DSV values and adhere to the Code of Conduct Language and Computer Skills English is the principal language for this position, additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. Microso…