Customs Entry Writer

Entry Writer / Data Entry & PGA Specialist Location: Schaumburg, IL | Full-Time | Logistics Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer, where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients. Responsibilities: Review and organize import files to ensure all information and documentation is accurate and complete. Communicate with Customer Service when additional documents or information are needed from clients. Classify documentation based on operations system data and follow client-specific SOPs. Support the Import Manager with classification and compliance needs. Research and provide HTS or product codes when missing, ensuring accuracy for future use. Input entry data and handle FDA (PGA) requirements, including “may proceed” releases. Immediately notify clients when FDA exams are required (document or merchandise). Prepare and annotate delivery orders with FDA release status. Issue written instructions to carriers/steamship lines when shipments must be held for release. Ensure shipments are properly released once clearance is completed. Pass completed files to Post-Entry team for final assembly. Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors. Correct bill of lading and related errors promptly. What We’re Looking For 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus). Strong FDA Experience Experience with QuestaWeb a plus. Strong knowledge of U.S. and international geography (countries, cities, ocean ports). Proficiency in Microsoft Outlook, Word, and Excel. Ability to work independently while delivering top-quality customer service. Excellent attention to detail, organization, and multitasking skills. Strong written and verbal communication abilities. Why You’ll Love Working Here We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future: Medical, Dental, and Vision Insurance Health Savings Account (HSA) – 100% employer-paid, plus $1,000 annual employer contribution Short-Term Disability Insurance – 85% of base pay Long-Term Disability Insurance – 60% of base pay Life Insurance & AD&D Coverage – $25,000 each 401(k) with Profit Sharing (annual contribution if eligible) Paid Time Off (PTO) for work-life balance ✨ Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward! Pay: $29.00 - $31.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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