Customs & Dispatch Coordinator

Job Overview Gavro Freight is seeking an organized and proactive Customs & Dispatch Coordinator to manage our cross-border logistics and driver support operations. In this role, you will act as the vital link between our documentation compliance and daily fleet movements.This position is ideal for an experienced logistics professional looking for a stable, primary daytime schedule within a focused, collaborative office environment Responsibilities 1. Customs & Border Compliance Process ACE manifests (Canada-to-USA) and ACI manifests (USA-to-Canada). Coordinate clearance efficiently with customs brokers and monitor border releases. Proactively resolve rejected manifests and follow up on delayed clearances. Ensure all cross-border trip documentation is highly accurate and compliant. 2. Dispatch Support & Driver Relations Serve as the primary point of contact for drivers regarding border paperwork and ETAs. Assist the dispatch team with data entry, trip updates, and manifest assignments. Monitor transit progress and communicate border delays to the team immediately. Maintain accurate digital records of all cross-border shipments. Coordinate clearance efficiently with customs brokers and monitor border releases. Proactively resolve rejected manifests and follow up on delayed clearances. Ensure all cross-border trip documentation is highly accurate and compliant. Qualifications Experience: 1–2 years of experience in trucking dispatch, cross-border freight, or customs compliance. Industry Knowledge: Hands-on experience with ACE, ACI, PARS, and PAPS workflows. Software Skills: Proficiency with BorderConnect (or similar manifest software) and standard transportation management platforms. Core Competencies: Sharp attention to detail, strong problem-solving abilities, and professional communication skills for driver/broker interaction. Flexibility: Ability to support occasional weekend operational needs during peak busy seasons. Why Gavro Freight? Structured Schedule: A reliable Monday-to-Friday day shift as your standard operational baseline. Financial Growth: A structured pathway to evaluate and review your salary after your first six months. Stability: A permanent role within a steady, collaborative, and growing team environment. Pay: $45,000.00-$55,000.00 per year Benefits: Casual dress Dental care Extended health care On-site parking Work Location: In person

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