Customs Clearance Specialist

About the Role Electrolux Midea Appliance Manufacturing (EMAM) is seeking a Customs Clearance Specialist to manage the full-cycle customs clearance of the company’s U.S. import and export shipments. This role supports compliance with U.S. Customs and Border Protection (CBP) regulations and coordinates with customs brokers, freight forwarders, carriers, and internal teams to facilitate timely clearance, resolve exceptions, and minimize compliance risks. Responsibilities Handle U.S. import and export customs declaration, inspection, and clearance procedures in accordance with applicable laws and licensing requirements. Review commercial invoices, packing lists, bills of lading, certificates of origin, and other clearance documentation for accuracy and completeness. Monitor clearance status and promptly address exceptions, including inspections, holds, and CBP CF-28/CF-29 notices. Coordinate with licensed customs brokers, freight forwarders, carriers, and warehousing providers to complete clearance operations. Stay current on CBP rulings, FDA/FCC/EPA import requirements, Section 301 tariffs, antidumping duties, and other relevant trade policy changes. Establish and maintain customs clearance standard operating procedures (SOPs) to support internal audit compliance. Review Harmonized System (HS) codes, duty rates, and other critical customs data for accuracy. Identify process improvements and cost-reduction opportunities through data analysis and cross-functional coordination. Qualifications Bachelor’s degree or higher in International Trade, Supply Chain, Logistics, or a related field. Required Skills At least three years of hands-on experience in U.S. import/export customs clearance, with familiarity with Title 19 of the Code of Federal Regulations (19 CFR) and CBP processes. Fluency in English. Proficiency in ACE, ABI, and major customs platforms (such as Integration Point, Descartes, WiseTech, or comparable systems). Legal authorization to work in the United States. Working Hours: Standard schedule is 5 days per week, 8 hours per day. Physical Requirements: There will be some on-site verification work, but not much. Business Travel: Very infrequent — on average 1-2 trips per month, unless there's an urgent matter that requires on-site confirmation. Overtime: Based on actual needs. If there are additional urgent tasks that require overtime, you'll be notified in advance, and overtime pay will be provided in accordance with standard compensation policies. In-depth knowledge of U.S. trade compliance regulations, including interpreting CBP rulings and responding promptly to changes. Ability to quickly identify clearance exceptions and coordinate resolution across departments. Effective communication with CBP officials, customs brokers, carriers, and internal stakeholders. Ability to optimize processes and reduce costs through data analysis. Strong attention to detail when reviewing documentation, HS codes, duty rates, and other critical data. Work Environment & Physical Requirements: This position is based fully on-site at EMAM’s Anderson, South Carolina facility. Duties primarily involve reviewing documentation, working with customs and business systems, and communicating with internal and external partners. The role may involve moving between office and operational areas and following applicable site safety and personal protective equipment requirements. The essential functions of this position may be performed with or without reasonable accommodation. Preferred Skills Licensed Customs Broker credential. Chinese language skills. EMAM is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. This commitment applies to recruitment, hiring, compensation, training, adva…

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