Customhouse Broker
ITOCHU LOGISTICS (USA) CORP.Company Description ITOCHU LOGISTICS (USA) CORP. is part of a global logistics network that supports diverse industries through comprehensive supply chain and transportation services. The company focuses on reliable, efficient movement of goods, including international freight forwarding and customs-related services. Team members collaborate across departments and with global partners to deliver s
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olutions tailored to client needs. The organization values professionalism, compliance, and customer service, and offers opportunities to develop expertise in international trade and logistics.
Role Description This is a full-time, on-site Customhouse Broker role based in Wood Dale, IL. The Customhouse Broker will manage customs clearance processes for imported and exported goods, ensuring compliance with U.S. Customs and other regulatory requirements. Day-to-day responsibilities include preparing and filing entry documents, classifying goods under the Harmonized Tariff Schedule, calculating duties and taxes, and coordinating with clients, carriers, and government agencies. The role also involves monitoring shipment status, resolving customs-related issues or holds, maintaining accurate records, and staying current with changes in customs regulations and trade agreements. The Customhouse Broker will work closely with internal operations and sales teams to provide accurate information, meet deadlines, and support client logistics needs.
Qualifications
• Valid U.S. Customs Broker License and hands-on experience with customs clearance procedures and documentation.
• Strong knowledge of import/export regulations, HTS classification, valuation, free trade agreements, and other compliance requirements.
• Proficiency with customs brokerage and logistics software, as well as general computer skills (e.g., MS Office, data entry, and reporting).
• Excellent attention to detail, organizational skills, and ability to manage multiple shipments and deadlines in a fast-paced environment.
• Clear written and verbal communication skills, with the ability to interact professionally with clients, carriers, and government agencies.
• Problem-solving skills and sound judgment when addressing customs holds, document discrepancies, and regulatory questions.
• Ability to work collaboratively with cross-functional teams on-site in Wood Dale, IL, and to build strong customer relationships.
• Relevant experience in freight forwarding, logistics, or international trade; associate or bachelor’s degree in business, logistics, or a related field is preferred.
Key Responsibilities:
• Classify imported goods in accordance with the HTSUS
• Utilize ACE Portal for applicable functions such as AES filings, protests, and other regulatory activities
• Maintain compliance with U.S. customs laws and regulations
• Communicate with CBP and other government agencies (FDA, USDA, etc.)
• Oversee CTPAT procedures and TSA requirements
• Advise clients and internal teams on customs-related matters
• Review and maintain customs documentation and records
• Train and mentor junior operations and import team members
• Stay current with regulatory changes and industry trends
Qualifications/Requirements:
• Active U.S. Customs Broker License (required)
• Minimum 3 years of experience in a customs brokerage or freight forwarding role
• Strong knowledge of HTS classification, valuation, and country of origin rules
• Familiarity with ACE Portal, CTPAT, TSA documentation, and other customs software platforms
• Exceptional attention to detail and organizational skills
• Ability to work both independently and collaboratively
• Excellent written and verbal communication skills
• Excellent customer service skills
Benefits:
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off & 14 Company Holidays