Customer Support & Order Management Specialist — Cabinets & Countertops · Winston-Salem
Web-Don Inc.Customer Support & Order Management Specialist — Cabinets & Countertops Web-Don, Inc. · Winston Salem, NC (On-site) · Full benefits · We close at 1 PM Fridays! Web-Don supplies cabinets and countertops to builders and trade customers across the Southeast region. We’re looking for a detail-driven Customer Support & Order Management Specialist — the person customers trust to get their order right, from the first question to accurate, on-time delivery. What you’ll do ● Be the primary contact for trade customers on cabinets and countertops. ● Enter and manage orders accurately in our order system (we’ll train you). ● Build relationships with repeat customers and learn our products. ● Partner with our sales team on quotes, specs, and the full order cycle. What we’re looking for ● 2+ years in customer service, order processing, or inside sales support. ● A track record of accuracy with orders, data entry, or detailed records. ● Comfortable with computer / order-entry systems. ● Building materials, cabinets, countertops, kitchen & bath, or distribution experience is a big plus (not required). Why you’ll like it here $20–$24/hr, on-site in Winston Salem, NC Medical, dental, vision, short-term & long-term disability, life insurance. We close at 1:00 PM every Friday. PTO plus 8 holidays To apply: Send your resume and a two-sentence answer — tell us about a time you caught a mistake in an order or record before it caused a problem. Pay: Up to $987.50 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have at least 2 years of experience in customer service, order processing, or inside sales support? This job involves daily, detailed order entry in a computer system. Are you comfortable learning and working in order entry, interpreting specifications/ERP software daily? Ability to Commute: Winston-Salem, NC 27105 (Required) Work Location: In person