Customer Supply Chain Analyst

Customer Supply Chain Analyst

Position Snapshot

Business area:

Location: Mississauga, ON - located at 2500 Royal Windsor Dr, Mississauga ON L5J 1K8;

Hybrid 

What to Expect:

In this position, the incumbent will be responsible for managing ongoing Collaborative Planning Forecasting and Replenishment (CPFR) processes between Nestlé Purina Petcare and key account(s) in order to ensure accurate forecasting, optimized replenishment and superior retail in-stock and inventory levels.

A day in the life:

Build Relationship and Trust with the Customer:

• Maintain the contacts with the customer by being based in their head office with or without access to the Customer's system
• Gain insight into the Customer's operations and understand their needs

Monitor Customer Forecasts by using internal forecast and inventory levels at Stores and DC

• Continuously review customer data, analyze activity, and identify actionable trends to meet inventory and in stock targets.
• Investigate demand variation and identify action plans to correct for presentation Customer.
• Proactively recommend strategies and execute agreed to plans with Customer to prevent future in stock and inventory issues.
• Participate in, and grow toward leading, regular Customer meetings to present data, challenge assumptions and provide support for recommended resolution using customer data.

Manage Incremental Promotional Activity and Plan Execution

• Liaise with Sales and Trade Marketing to gather data and generate demand plan for execution of promotional activity.
• Analyze impact of planned promotions and Implement CPFR Strategies to account for impact to customer forecast of Promotional Activity.
• Aid in delivering flawless execution of Promotional Events at Store level.
• Become the primary contact point for event planning as well as base forecasting for the customer.

Identify and Implement CPFR process improvements

• Conduct analysis to identify opportunities to improve the collaborative forecasting process.
• Provide recommendations to Account team and collaborate to reach agreement of process improvements.
• Participate in internal and external process improvement projects as required.
• Actively participate in all Supply Chain activities directed by the customer.

Ensure Optimal Inbound Service, in stock, and Inventory levels are Maintained in accordance with Customer KPI Expectations

• Investigate and communicate in stock and availability issues internally and to Customer.
• Conduct analysis to identify root cause of warehouse and retail inventory and in stock issues and make recommendations for resolution to Customer.

Role Requirements:

Education: University degree in Business, Operations management, Supply chain or Logistics

Experience: 5-8 years CPG experience in an analytical role preferably with Walmart. Logistics experience an asset. Competencies must include strong interpersonal skills, analytical skills, detail oriented, thorough, problem solving and ability to handle multiple priorities and constant interruptions. Excellent verbal and written communication skills a must. Experience required in the extraction and analysis of data.

Technical: Advanced experience in MS Excel & PowerPoint, Customer Systems (E.g. Retail Link) experience preferred. SAP Experience is considered an asset.

Benefits:

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment  

• Company matched pension plan  

• Three weeks of Vacation and fivepersonal days (Personal Paid Holidays)  

• Flexible and hybrid work arrangements  

• Excellent training and development programs as well as opportunities to grow within the company  

• Access to Educational Assistance & Tuition Reimbursement  

• Bonus eligibility  

• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures 

• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation 

• Adoption benefits to remove some of the financial barriers associated with adoption 

• Free Nespresso Coffee Machines and $100 monthly coffee credit  

• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories  

• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)  

• Bring your dog to work!  

What you need to know

Compensation Range:  $72,000 - $84,000

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices.  

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.