Customer Service Supervisor - Distribution & Logistics

Uline Inc., a leading North American distributor of shipping, industrial and packaging materials, is seeking a Customer Service Team Lead for our Customer Service & Support department. In this role, you’ll supervise a customer service team, coach and develop staff, monitor performance metrics and ensure prompt, accurate resolution of customer inquiries across distribution and logistics operations.
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You’ll collaborate with cross-functional teams to improve processes, support a results-driven, service-focused culture, and help drive efficiency while growing your leadership skills through robust training and advancement opportunities.

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