Customer Service / Shipping Position for ecommerce company

Job Summary ABsupply.net is looking to fill a full time position is our shipping and customer service department. In shipping you will assist pulling and sending out products to clients. You will also receive inventory and restock shelves. In our customer service department you will work with clients and vendors to ensure client orders continue to progress through the supply chain and to our clients. The position is Mon - Fri, 8am - 5pm, located near Golden Gate and Airport pulling. Responsibilities Handle customer inquiries via phone, email, or chat with enthusiasm and professionalism, providing accurate information about orders, shipments, and product details. Prepare and process outbound shipments accurately using inventory management software and ERP systems, ensuring timely delivery. Assist with order picking, packing, and labeling using RF scanners, pallet jacks, forklifts (if certified), and other warehouse equipment. Manage shipping logistics by coordinating with carriers, tracking shipments, and resolving delivery issues promptly. Maintain up-to-date inventory records through data entry and inventory management software to support stock accuracy. Support warehouse operations including stocking, order fulfillment, load & unload activities, and packaging to optimize workflow efficiency. Ensure compliance with trade regulations and international trade standards during shipping processes. Skills Proficiency in Warehouse Management Systems (WMS), ERP systems like AS400 or similar platforms. Strong knowledge of inventory management software and shipping & receiving procedures. Excellent data entry skills combined with basic math abilities for order calculations and inventory counts. Experience with warehouse equipment such as RF scanners, pallet jacks, forklifts (certified preferred), and order pickers. Solid understanding of logistics, warehouse distribution processes, and international trade regulations. Exceptional customer service skills with the ability to communicate clearly and positively in a fast-paced environment. Familiarity with packaging standards, order picking & packing techniques, and trade compliance protocols. This role offers an engaging environment where your organizational skills and enthusiasm will directly impact our customers' experience while supporting efficient warehouse operations. If you're ready to bring energy to a vital part of our eCommerce success story—apply now! Pay: $25.57 - $30.79 per hour Expected hours: 40.0 per week Work Location: In person

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