Customer Service Representative (Part-time)

Customer Service Rep.- part time Join us at Sylvite Agri-Services/ Nu Tec Packaging department Our team of retail specialists and dedicated support staff is eager to welcome you aboard. Currently, we have an opening for the role of Part-time customer service Rep, at our Putnam location. About Sylvite Sylvite, as Canada’s largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution. Job Responsibilities A customer service Rep, you will play a vital role in our operations by ensuring the efficient processing and documentation of inbound and outbound shipments . This position is essential to maintaining our commitment to quality and service excellence within the agricultural supply industry. What you will do Respond to customer inquiries for products or services Inputting sales orders from customers for the shipping department Coordinating shipments with shipping and receiving department Create shipping bill of landing (BOL) and arrange dispatch of loads Invoice all BOLs in order to complete month end duties Initiate contact with customers regarding satisfaction with services provided Investigate and resolve customer issues Dispatch / make deliveries as required Back-up support for other staff when necessary Requirements Diploma in Business, Information Systems or Equivalent Proficiency with various Computer Programs, including Microsoft Office products, particularly Excel Experience with ROSS ERP Software an Asset Strong Customer Orientation Why Choose Nu Tec/Sylvite Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members. Focus on work-life balance and a working environment that values your well-being and emphasizes safety. Paid time off. Casual dress code. Job Type: Part-time Pay: From $23.00 per hour Experience: ERP systems: 1 year (preferred) Work Location: In person

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