Customer Service Representative- First Shift
Central Storage & Warehouse Co.Central Storage & Warehouse (CSW) is a provider of temperature-controlled warehouse services in Wisconsin. We are currently seeking a Customer Service Representative for our distribution center in Caledonia with starting hourly pay of $17.50 plus fully paid employee health & dental insurance. The hours of this position would be 7:00am- 3:30pm , Monday - Friday, some weekends required. Responsibilities: Perform all administrative tasks of a shipping & receiving office, such as: print bills of lading & process system updates Check-in & check-out drivers who are delivering or picking up freight Answer phones & emails in a prompt and courteous manner Verify & process shipping documents with 100% accuracy Keep doors, dock & yard status updated Communicate problems, concerns & ideas to management; assist in finding solutions Special assignments or other roles as assigned Requirements: HS diploma or equivalent Customer service experience in fast paced environment Shipping & Receiving administrative experience a plus Strong communication skills, both verbal and written; excellent interpersonal skills Strong computer experience with ability to learn new programs Ability to troubleshoot and resolve work-related issues Ability to multi-task with frequent interruptions & minimal supervision Strong attention to detail & organizational skills Benefits: Hiring immediately Competitive hourly wage starting at $17.50 Paid weekly Overtime opportunities Fully paid employee health, dental & life insurance 401K company match + Profit Sharing Opportunities to advance and grow within the company About CSW: Established in 1947, Central Storage & Warehouse has built long term relationships by being responsive to customer needs with personalized service. As one of Wisconsin's largest providers of refrigerated and frozen public warehousing, we also have the locations, experience, and technical know-how to handle any project. Our knowledgeable staff and BRCGS AA-rated facilities ensure top-notch food safety and product quality. As a service company, CSW’s people are the backbone of our success. The company provides excellent pay and benefits, as well as an empowering environment that fosters hard work and dedication, allowing us to put our family of capable and experienced employees to work on your behalf. Job Type: Full-time Pay: $17.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Experience: Customer service: 1 year (Preferred) Work Location: In person