Customer Service Representative/Dispatcher

NOW HIRING: Customer Service Representative / Dispatcher We are seeking a reliable, organized, and customer-focused Customer Service Representative / Dispatcher to join our trucking company. The ideal candidate will be responsible for coordinating driver schedules, communicating with customers, tracking shipments, and ensuring timely deliveries. Monday through Friday 9:30am to 6:30pm Responsibilities: Coordinate daily routes Communicate with customers regarding shipment status and delivery updates Monitor driver progress and resolve transportation issues Schedule pickups and deliveries Maintain accurate records and documentation Provide exceptional customer service via phone and email Work closely with dispatchers, drivers and customers to ensure smooth operations Qualifications: Previous dispatching, logistics, transportation, or customer service experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficiency in Microsoft Office and transportation software is a plus Dependable, detail-oriented, and team-focused If you thrive in a fast-paced environment and enjoy helping customers while coordinating drivers and deliveries, we'd love to hear from you! Work Location: In person

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