Customer Service Representative / Dispatcher

Job Summary A Customer Service Representative / Dispatcher is responsible for answering the phone, greeting customers, in a pleasant and professional manner, determining the customer's needs, entering data into customer relationship management software, and scheduling appointments. Once technicians are complete with calls A Customer Service Representative / Dispatcher may be required to create invoice for the work performed. Responsibilities and Duties Answer Phones in a Timely Manner Determine Customer's Needs Enter Data into Customer Relationship Management Software Schedule Appointments Invoicing / Billing Qualifications and Skills Applicant must possess the following skills. Phone Skills Customer Services Skills Typing and Computer Skills Must be able to work in a fast-paced environment and multitask. Company Benefits and Perks Health insurance (50% of Employee Health Insurance Paid after 60 Days) Dental and Vision Insurance Retirement Plan with 3% Matching 2 Weeks Paid Vacation 4 Paid Holidays Continuing Education Opportunities Great Company Culture Stocked Break Room with Snacks and Drinks E04JI800njou409fomy

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