Customer Service Representative/Dispatcher
535 Plumbing LLCStrong local Plumbing Company with high standards and Ohana values and is seeking a full-time Dispatcher. Our tag line is “We Make Your Hale Pono” and our values are: Doing Right Improve Always Solution Oriented Communicate Effectively Safety We are growing and there is opportunity for the right individual to build a career with fellow professionals. Must be able to work collaboratively, be responsible, punctual, professional and have good communication skills. Must be computer literate, MS Office Suite a plus.We are looking to hire an enthusiastic, reliable, customer service oriented and detail oriented plumbing dispatcher. Duties and responsibilities include: Dispatch Plumbing technicians to service appointments Use people skills to motivate technicians to achieve scheduled goals Update customers of the progress of the call / follow up work to be done Create and forecast a schedule to ensure we meet all Also responsible for answering phones, schedule incoming appointments, and provide excellent customer care. Ability to work well under pressure with minimal supervision History of good attendance and work habits Flexible work schedule and available to work weekends Have a High School Diploma Are Multi-taskers Want to work with great people who have heart and soul Pay: Up to $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Vision insurance Experience: Customer service: 2 years (Required) Ability to Relocate: Honolulu, HI 96817: Relocate before starting work (Required) Work Location: In person