Customer Service Representative - Dispatch (Trucking & Logistics)

Earn $45,000-$50,000 base plus commission after 6 months that can add $10,000-$15,000 a year, at a family-first trucking company where your work keeps food and fuel moving. About Universal Logistics Services Since 1999, Universal Logistics Services has helped keep America running by moving food, gas and other essentials. We're a minority-owned and veteran-owned transportation and logistics company of about 30-75 people, providing dedicated contract carriage (fleet creation, enhancement and replacement), tractors, trailers, drivers and logistics management. We're family-first, with no corporate red tape. Why you'll like it here Real earning potential: $45-50k base, plus commission after 6 months (an estimated $10-15k more a year) A small team where people know your name and decisions happen fast Work that matters: the loads you coordinate keep shelves stocked and fuel flowing What you'll do Be the go-to contact for customers by phone and email: take load requests, answer questions and give status updates Track loads from pickup to delivery and get ahead of delays Coordinate with drivers and dispatch on scheduling and routing Keep shipment details and paperwork (BOLs, PODs) accurate in our systems Solve problems in real time: late pickups, appointment changes and equipment issues Build strong relationships with our dedicated contract customers What you bring 1+ year of customer service, dispatch, logistics or other fast-paced phone and email experience Clear, friendly, confident communication Strong organization; you can juggle several loads without dropping details Comfortable with computers, email and spreadsheets, and quick to learn new software Able to work on-site in Hoover, AL Nice to have Trucking, freight or dispatch experience Experience with a TMS (transportation management system) Schedule: Full-time, Monday to Friday, on-site in Hoover, AL. Apply today. We review applications quickly. Talentige is hiring on behalf of our client, Universal Logistics Services, Inc. Pay: $45,000.00 - $50,000.00 per year Ability to commute/relocate: Birmingham, AL 35209: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The base pay is $45,000-$50,000 per year plus commission after 6 months. Does this fit your expectations? (Yes/No) Experience: customer service, dispatch or logistics: 1 year (Required) Work Location: In person

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