Customer Service Rep./Inside Sales | $24-33/H + COMM
GCL LogisticsAbout Gcl Logistics Inc. GCL Logistics, Inc. was established in the United States in 2025 as part of GCL GROUP, a logistics group with nearly 30 years of industry experience in China. GCL USA is focused on developing its business in the U.S. domestic market, with a strong emphasis on international supply chain and logistics services connecting the United States, China, and Southeast Asia. Our service portfolio includes, but is not limited to: Ocean Freight Customs Coordination Trucking & Inland Transportation Warehousing Distribution Integrated Supply Chain Logistics Solutions Key Responsibilities Customer Relationship Management: Maintain existing customer relationships and respond to daily customer inquiries. Freight Quotation & Follow-up: Handle freight inquiries, prepare quotations, and follow up on customer orders. Inside Sales & Business Development: Identify customer needs, promote company services, and convert inquiries into business opportunities. Marketing & Coordination: Support marketing promotions and coordinate with internal operations teams to ensure quality customer service. Skills & Qualifications Minimum 3 years of experience in freight forwarding operations or logistics customer service. Good understanding of international freight forwarding processes, including ocean freight and air freight. Experience in customer account management, freight quotations, shipment follow-up, or logistics sales. Good written and verbal English communication skills. Chinese language proficiency is preferred. Proficiency in Microsoft Office, Excel, and Outlook. Strong communication, organizational, and problem-solving skills. Self-motivated, responsible, and able to work independently. Previous inside sales or business development experience is a plus. Must be legally authorized to work in the United States. Compensation & Benefits Hourly pay: $24.00 – $33.00, depending on experience and qualifications. Additional sales commission and performance-based incentives. Paid Holidays. Paid Vacation. HMO Health Benefits, subject to company plan terms and eligibility. 401(k), subject to company plan terms and eligibility. Opportunities for professional growth and career development. How to Apply Please submit your resume through Indeed or email your resume to: lax@gcllogusa.com Email Subject: Application – Customer Service Representative / Inside Sales Pay: $24.00 - $33.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Health insurance On-the-job training Paid time off Work Location: In person