Customer Service & Operations Support Specialist (Warehouse)

We are looking for a dependable, organized, hands-on Customer Service & Operations Support Specialist (Warehouse) to join our team. This is a varied support position that works across Customer Service, warehouse operations, and general office support. The ideal candidate enjoys staying busy, is comfortable shifting between administrative and physical tasks, and is willing to pitch in wherever needed to keep daily operations running smoothly. Key Responsibilities - Customer Service & Administrative Support Handle printing and mailing requests for Sales Representatives and Customer Service, including price lists, flyers, and large-scale printing projects. Coordinate mass printing and mailing projects. Maintain warehouse printers, monitor and order supplies, and coordinate service or repairs when needed. Maintain and update the company master catalog list. Coordinate catalog ordering with vendors for office use and trade shows. Provide backup phone coverage as part of the administrative support team. Enter customer orders accurately into the company system. Assist with seasonal customer communication regarding tropical foliage shipments. Scan load sheets, Bills of Lading, and other documents into the company imaging system. Assist with coordination of regional and national trade shows. Warehouse & Operations Support Maintain catalog inventory, including stocking new catalogs and removing outdated materials. Prepare and ship packages using FedEx and USPS systems. Make routine trips to the post office and other local locations as needed. Pick up office, warehouse, and operational supplies as needed. Assist with moving and organizing paper, catalogs, supplies, and other materials. Perform light facility upkeep and small maintenance tasks. Assist with general organization and cleanliness of shared work and storage areas. Provide hands-on support for projects requiring lifting, moving, assembling, organizing, or transporting materials. Assist other departments with general operational projects as needed. Qualifications High school diploma or equivalent. 1–2 years of administrative, customer service, warehouse support, facilities support, printing, or logistics experience preferred. Comfortable using Microsoft Office, including Word, Excel, and Outlook. Comfortable operating printers, copiers, scanners, and mailing machines. Strong organizational and time-management skills. Clear verbal and written communication skills. Ability to shift between administrative and physical tasks throughout the day. Dependable, flexible, and willing to assist with a variety of responsibilities. Ability to work independently while also supporting multiple departments. Physical Requirements This is an active position that includes time spent in both office and warehouse environments. Candidates must be able to: Regularly move throughout the office and warehouse. Lift, carry, and move boxes, paper, catalogs, supplies, and other materials weighing up to 50 lbs. Stock and organize materials and supplies. Perform repetitive printing, sorting, binding, packing, and mailing tasks. Perform light maintenance and facility-support activities. Be comfortable spending portions of the workday standing, walking, bending, lifting, and carrying. Work Environment & Schedule Full-time, 40-hour-per-week position. Monday through Friday. No nights or weekends. Some flexibility in daily start and end times. Typical schedules include 7:00 AM–3:30 PM or 8:00 AM–4:30 PM. In-office position. Combination of office, warehouse, and light facility-support work. Fast-paced environment with changing priorities and seasonal workload increases. Pay: Up to $20.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you able to lift 50lbs? Ability to Commute: King of Prussia, PA 19406 (Preferred) Work Location: In person

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