Customer Service & Freight Coordinator

Join Evolution Fulfillment Inc. Evolution Fulfillment Inc. is a fast-growing third-party logistics (3PL) company specializing in fulfillment services for leading fashion, apparel, beauty, and lifestyle brands across North America. We are looking for an organized, customer-focused professional who enjoys solving problems and working in a collaborative environment. What You'll Do Serve as the operational contact for clients; provide updates on inventory, orders, freight and delivery exceptions. Quote and book Canadian LTL freight and coordinate Canadian and US LTL, FTL, third-party and retailer-designated shipments, including collect freight. Prepare bills of lading, packing slips and shipping records; track pickups, deliveries and freight discrepancies. Monitor inventory allocation, purchase orders and order readiness against routing, shipping, delivery and cancellation deadlines. Submit retailer routing requests, book distribution centre appointments and coordinate carrier schedules. Coordinate value-added services such as tagging, relabelling and carton labelling with warehouse planning. Prepare EDI advance shipping notices (ASNs), compliant carton labels and accurate shipment information. Maintain retailer routing guides and SOPs; investigate chargebacks and support invoice disputes. Coordinate inbound sales samples, inventory tracking and distribution; maintain records and resolve recurring issues. What We're Looking For At least 2 years of customer service, logistics or order coordination experience in a 3PL, warehouse, wholesale or distribution environment. Experience with freight bookings, retailer routing requirements, shipping documents and delivery deadlines. Proficiency in Microsoft Excel and Outlook; familiarity with warehouse or order management systems. Excellent communication, organization, attention to detail and independent follow-through. Why Join Us? Footwear or apparel distribution and major retailer vendor compliance. EDI, ASNs, retailer portals, LTL/FTL freight booking and ERP distribution systems Apply Today! If you're passionate about customer service and want to grow your career with a leading logistics company, we'd love to hear from you. Email your resume to: amalka@evolvewithus.ca Evolution Fulfillment Inc. We thank all applicants for their interest. Only those selected for an interview will be contacted. Pay: $23.00-$25.00 per hour Work Location: In person

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