Customer Service Dispatcher

Customer service Dispatcher serving Right Time customers from the remote National Dispatch Team. Use empathy, communication, and problem-solving across Ontario.
This full-time Dispatcher role supports customers and field team members for Right Time locations across Canada. You will deliver customer service, communicate appointment changes, and allocate resources thoughtfully. Success requires ini
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tiative, interpersonal skills, computer proficiency, and composure during challenging situations.
Key Responsibilities:
• Deliver helpful service to internal and external customers
• Dispatch field technicians for Canadian branches
• Explain appointment changes clearly by telephone
• Maintain accurate, error-free customer information
• Respond tactfully to customer concerns and needs
Requirements:
• Strong empathy and customer-focused interpersonal skills
• Critical thinking and problem-solving abilities
• Proficiency with Outlook, Excel, and Google Maps
• Effective written and verbal English communication
• Ability to accept feedback and coaching
Bring patience, polished communication, and customer-focused judgment to Right Time’s remote dispatch service for Ontario applicants.

View the full posting and apply