Customer Service Dispatcher

Title: Customer Service Representative/Dispatcher
Location: San Jose, CA
Schedule: 9AM - 5:30PM; Monday - Saturday (Tuesday off)
Pay Rate: $21 per hour
Position Overview
We are seeking a dependable and customer-focused Dispatcher / Customer Service Representative to support daily logistics and customer communication operations. This role requires strong multitasking abilities, attention to de
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tail, and the ability to work effectively in a fast-paced environment. Candidates should possess a positive attitude, excellent communication skills, and a reliable work ethic.
Key Responsibilities
• Conduct driver check-ins and assist with dispatch coordination
• Review delivery photos and verify delivery completion details
• Manage schedules and update dispatch information as needed
• Respond professionally to incoming calls and emails
• Communicate effectively with drivers, customers, and internal teams
• Maintain accurate records and ensure timely follow-up on issues
• Prioritize tasks and manage multiple responsibilities simultaneously
Qualifications
• Previous customer service, dispatch, or administrative experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency and email management skills
• Dependable attendance and punctuality
• Positive attitude and team-oriented mindset
Additional Information
• Business casual attire required
• No leggings or athletic wear permitted
• Overtime available during peak operational periods
• Reliability and professionalism are essential for success in this role

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