Customer Service and Cargo Agent - Williams Lake

Become a key player at Pacific Coastal Airlines as a part time Customer Service and Cargo Agent in Williams Lake. Help ensure a smooth passenger experience and manage cargo shipments effectively.
Pacific Coastal Airlines is seeking a safety-oriented individual committed to customer service. This permanent part time role involves handling check-ins, baggage claims, and assisting passengers. You'll
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be part of a team that values collaboration, accountability, and a family-oriented work culture.
Key Responsibilities:
• Check-in passengers and issue boarding passes
• Manage baggage check and collect excess charges
• Resolve service disruption issues for passengers
• Ensure safe and timely boarding processes
• Process cargo shipments and promote company services
Requirements:
• Experience in customer service roles
• Ability to work under pressure with minimal supervision
• Clear communication skills for difficult conversations
• Flexible availability for irregular shifts
• Capability to lift up to 70 pounds
Support Pacific Coastal Airlines by delivering exceptional service while managing customer needs and cargo operations.

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