Curacao Distribution Center - Fulfillment Specialist

POSITION SUMMARY: You are responsible for pulling, packaging, and shipping orders. In addition, you will be processing returns received from online orders in the fulfillment center based on established guidelines department standards and productivity goals. Other duties include resolving situations related to customer new orders, return orders, and inventory discrepancies. ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsible for packaging and shipping customer orders Responsible for processing returns from online purchases Able to follow security guidelines to minimize inventory shrinkage Able to maintain good inventory control as the products enter and leave the Fulfillment Center Comply with all safety regulations in the Fulfillment Center Maintain a clean and safe working environment Punctual attendance. Pay close attention to detail Ability to rotate shifts as department needs Ability to respond with a sense of urgency in a rapidly paced environment. Ability to learn and master the required software program for outbound shipments as well as returns. Must be able to use a computer, keyboard and scanner as needed. Willingness to work overtime and or an extra weekend day as needed. Willingness to accommodate an earlier start time. Use material handling equipment as needed Assist in other areas within the Ayers Distribution Center as required. Perform physical inventory as needed and or cycle counts. POSITION QUALIFICATIONS To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Communication skills - verbal and written English Attention to detail and accuracy Able to interact with internal and external customers Ability to read and write English. Ability to use a computer. Able to communicate on the phone as needed with vendors and corporate staff. Quick learner of software and scanning equipment SKILLS & ABILITIES Education High school diploma, or equivalent Experience At least (6) months warehouse experience Language Skills English and Spanish Computer Skills Computer literate in Microsoft Windows, Excel and Word Ability to type Certificates and Licenses Material Handling Certification is a plus, local certification will be required Other Requirements None WORK ENVIRONMENT Ability to work in a fast pace environment PHYSICAL DEMANDS GENERAL LIFT / CARRY PUSH / PULL Stand F Reach above shoulder O 10 lbs, or less O 12 lbs. or less F Walk F Climb N 11 – 20 lbs. F 13 – 25 lbs. F Sit O Crawl N 21 – 51 lbs. F 26 – 40 lbs. F Handling F Squat or kneel N 51 – 100 lbs. O 40 – 100 lbs. O Reach Outward O Bend O Over 100 lbs. O N (not applicable) = Activity is not applicable to this occupation. O (Occasionally) = Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) = Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly = Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

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