Culinary Team Leader (Prepared Foods/Bakery)

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry. Responsible for overall leadership of assigned team(s). Responsible for all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Accountable for Team Member hiring, development, corrective actions, and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Responsibilities Holds ATLs, supervisors, and Team Members accountable for delivering outstanding customer service. Defines and develops clear expectations to achieve the highest standards of retail execution. Effectively delegates to and empowers ATLs and Team Members. Accountable for monitoring and achieving sales, margin, expense, and labor targets. Maintains proper product assortment, merchandising, and inventory control. Ensures products are cross-merchandised in accordance with regional and global guidelines. Ensures adherence to category management schedule and planograms. Ensures nutritional aspects are displayed correctly. Establishes and maintains collaborative and productive working relationship with departmental and store leadership. Maintains comprehensive knowledge of and ensures compliance with relevant regulatory rules and standards. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Consistently communicates and models WFM vision and goals. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. Communicates and maintains Team Member safety and security standards. Provides timely, thorough, and thoughtful performance evaluations. Knowledge, Skills, & Abilities Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends. Advanced knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification, for some roles. If not currently certified, will commit to completing certification within 6 months. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Thorough product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency …

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