CSR/Dispatcher

Location is O'fallon Mo (In Office) Full time Monday-Friday Precision plumbing solutions is looking for a motivated, organized, and customer focused individual to join our growing team! Job responsibilities Answer incoming calls promptly Book new plumbing service appointments Schedule and dispatch technicians using housecall pro Follow up on missed calls and unscheduled estimates Confirm appointments and communicate arrival windows Handle customer questions and rescheduling Help fill openings when techs have cancellations Respond to incoming messages/appointment inquiries from customers communication between techs and customers

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