CSR/DISPATCHER

NOW HIRING — CSR / DISPATCHER Pro Services | Plumbing HVAC Electrical Septic Pro Services is growing, and we’re looking for a motivated, dependable Customer Service Representative / Dispatcher to join our office team! This is a key position in our company. You’ll be the first voice our customers hear and will help keep our service technicians organized, productive, and moving throughout the day. What You’ll Do: Answer incoming customer calls with a friendly, professional attitude Book and schedule service appointments Dispatch technicians and manage the daily schedule Communicate with customers regarding arrival times and scheduling Follow up on open estimates and unsold work Help keep technicians productive and schedules full Work closely with our office and management team Provide an excellent customer experience from the first call to job completion What We’re Looking For: Great communication and phone skills Positive, upbeat personality Organized and able to multitask Comfortable working in a fast-paced environment Dependable and punctual Team player with a strong work ethic Comfortable using computers and learning new software Home-service, dispatch, or customer-service experience is a plus What Pro Services Offers: Competitive pay Bonus opportunities based on performance 401(k) plan Insurance available Paid time off Training and opportunities for advancement Stable, full-time position with a growing local company A team environment where performance is recognized and rewarded We’re not looking for someone who just wants to answer phones. We’re looking for someone who wants to help drive the day, take care of our customers, support our technicians, and grow with Pro Services. Pro Services — McCalla, Alabama Ready to join our team? Apply today! Pay: $15.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Health insurance Work Location: In person

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