CSR/Dispatcher

Join Our Team as a CSR/Dispatcher at Eagle Plumbing Repairs and Drain Cleaning! Looking for a role where your organizational skills and customer service expertise can shine? At Eagle Plumbing Repairs and Drain Cleaning, based in Kenner, LA, we take pride in providing top-notch plumbing solutions to our community. We're seeking a dedicated CSR/Dispatcher to join our team and help keep our operations running smoothly. What You'll Do As a CSR/Dispatcher, you’ll play a vital role in ensuring our customers receive the excellent service they deserve. Your day-to-day responsibilities will include: Answering and managing incoming customer calls with professionalism and care. Scheduling service appointments and dispatching technicians efficiently. Communicating with customers to provide updates and address inquiries. Maintaining accurate records of service calls and technician schedules. Collaborating with the team to ensure seamless operations. What We're Looking For To thrive in this role, you should bring the following: At least 1 year of experience in customer service, dispatching, or a related field. Strong communication and organizational skills. A customer-first attitude with a focus on problem-solving. Ability to multitask and stay calm under pressure. Familiarity with scheduling software or tools is a plus. Why Join Eagle Plumbing Repairs and Drain Cleaning? At Eagle Plumbing Repairs and Drain Cleaning, we’re more than just a plumbing company. We’re a team of hardworking individuals who value reliability, professionalism, and a commitment to serving our community. While we don’t offer additional benefits at this time, we provide a supportive work environment where your contributions are valued and appreciated. Ready to Apply? If you’re ready to bring your skills and enthusiasm to our team, we’d love to hear from you! Apply today and take the first step toward a rewarding role with Eagle Plumbing Repairs and Drain Cleaning.

View the full posting and apply