Cricket Wireless Store Manager (Hourly + Store/Personal Commission)
GMET COMMUNICATIONS - Cricket Wireless Authorized DealerJob Overview Join our dynamic team as a Store Manager for a leading wireless retail brand! In this energetic role, you will oversee daily store operations, lead a passionate sales team, and deliver exceptional customer service. Your leadership will drive sales growth, manage inventory, and ensure the store runs smoothly and efficiently. This position offers an exciting opportunity to develop your management skills while motivating your team to achieve their best. You will be responsible for creating a positive shopping environment, implementing operational strategies, and fostering strong customer relationships—all while earning hourly pay plus store and personal commissions. Duties Lead and supervise the retail sales team to meet and exceed sales goals through effective coaching, training, and motivation. Manage daily store operations including opening and closing procedures, cash handling, POS (Point of Sale) system management, and inventory control. Recruit, interview, and onboard new team members to build a high-performing retail staff. Oversee merchandising, product placement, pricing strategies, and stock replenishment to maximize sales opportunities. Ensure excellent customer service by addressing customer inquiries, resolving issues promptly, and maintaining a welcoming store environment. Conduct employee orientation sessions and ongoing training to develop team skills in sales techniques, product knowledge, and operational procedures. Monitor store performance metrics such as sales figures, inventory levels, payroll budgets, and overall operational efficiency. Implement safety protocols and ensure compliance with company policies and procedures at all times. Qualifications Proven management experience in retail or telecommunications environments with a focus on sales management or store supervision. Strong leadership skills with the ability to motivate teams and foster a positive work environment. Excellent communication skills in multiple languages or bilingual abilities are highly desirable. Demonstrated proficiency in negotiation, customer service excellence, and employee orientation. Experience with POS systems, inventory management software, payroll processing, bookkeeping, and cash handling. Ability to perform basic math calculations accurately for retail math tasks such as pricing and budgeting. Skilled in recruiting, interviewing, training & development of staff members. Knowledge of retail industry sales techniques including merchandising, stocking, pricing strategies, and promotional activities. Strong organizational skills with the ability to manage time effectively across shift management duties. Familiarity with operational management tasks such as purchasing decisions, inventory control, and merchandising standards. Previous assistant manager or supervisory experience in retail or grocery stores is preferred but not required. Embark on a rewarding career where your leadership makes a difference! We’re committed to supporting your growth through comprehensive training programs while offering an engaging work environment that values innovation and teamwork. Join us today to help shape the future of wireless retail! Pay: From $15.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work Location: In person