Credit Condition Fulfillment Representative - Full Time - 8 Month Contract
Meridian Credit UnionWhy Meridian? At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected. Find our story here: About Meridian (https://www.meridiancu.ca/About-Meridian.aspx) About this opportunity At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Personal Lending is part of Meridian’s Risk Management function at both the Toronto & St. Catharines Corporate Offices. The Department is accountable for providing prompt adjudication and credit coaching to partners within the organization, as well as handling all adjudication for Mobile Mortgage Specialists (MMS), Branch and Mortgage Broker Services initiated credit requests. As a Condition Fulfillment Representative, you will deliver exceptional service to all our Retail Credit and Mortgage Broker Services channels by providing administrative support and condition fulfillment, adhering to established regulatory policies and guidelines, to manage the overall enterprise credit risk. Additional duties will be assessed as required. Key Responsibilities Administrative support for all Retail Credit and Mortgage Broker Services channels including: Collecting, verifying, and as needed forwarding for further review all supporting documentation required for approved credit files. Maintain credit files, ensuring proper follow up for pending mortgage transactions including all required documents to satisfy mortgage commitment conditions. Compiling and transferring credit files to the Retail Credit channels or Mortgage Processing as required. Liaising with Operations Processing as needed for security documentation. Handling of Broker, Operations Processing and Branch/MMS inquiries with respect to approved deals, resolving of issues or referring as required. Review of residential appraisals and referring when deficiencies are noted, or further review is required. Review the FraudIQ (Citadel) report on a daily basis in support of Risk Management. Any monthly reporting as deemed applicable. Remain informed of changes to lending practices within the marketplace and of changes to the lending practices of our private and government high ratio insurers. Remain informed of industry trends with respect to misrepresentation and apply thorough due diligence to the credit files and supporting documentation. Knowledge, Skills, and Abilities Have the ability to decipher a credit application and credit bureau report. Be able to calculate income based on documentation provided. Be able to investigate and resolve branch/MMS concerns as they are presented. Strong service-oriented individual demonstrating tact and professionalism. Must have well developed organizational and interpersonal skills, with ability to adapt to a changing environment. Strong communication skills both written and verbal. Ability to work with minimal supervision in a fast-paced team environment, under tight timelines. Ability to deal with conflict. Strong analytical skills and attention to detail. Positive team player. Education, Work Experience, and Professional Designations/Certifications Post-secondary education or equivalent work experience in a financial services sales environment with a minimum of 2 years’ experience with lending policies and documentation requirements. Strong computer application processing skills including web-based applications, Loan Origination Systems, Ovation/Encore banking systems. This role represents an existing vacancy. Internal candidates are being considered as part of our standard process. Salary Range: CAD $50,000 to $55,0…