Creative Studio Operations Administrator

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Administrator plays an integral role in the day-to-day operation and delivery of the Creative Studio, coordinating projects, vendors, logistics and operational processes across creative production, brand and spatial design. Applying working knowledge of creative operations and sound judgment within established practices, this role independently coordinates multiple workstreams, adapts procedures to varied situations, provides practical guidance to partners and resolves low- to moderately complex operational issues from planning through implementation. Responsibilities: Administer video production logistics, evaluating requirements and coordinating crew, travel, permits, locations, releases, rentals and production research across multiple assignments. Own the administration and quality control of contracts, releases and production documentation, identifying gaps and driving timely completion. Administer post-production schedules, review cycles, version control and client feedback, adapting workflows and resolving competing priorities to maintain delivery. Administer the trademark process, including documentation, partner communications, agreements, approvals and records, and provide practical guidance on process requirements. Oversee print-related requests and advise internal partners and vendors on production requirements, options and delivery considerations. Lead vendor quote processes for printing and production, analyzing requirements, clarifying scope and supporting informed vendor and cost decisions. Establish and maintain standards for creative assets, templates and project documentation to strengthen governance, accessibility and reuse. Administer shared resources, operational documentation, trackers and team distribution lists, identifying and implementing process improvements. Administer branding, signage and décor implementation across facilities and the lounge network, coordinating delivery packages, vendors, production logistics, timelines and on-site installation through completion. Partner with the Spatial Design team to plan and administer branding and signage delivery across the lounge network, advising on implementation requirements and resolving vendor, production, logistics and installation issues. Own integrated tracking of timelines, deliverables, dependencies and approvals across assigned projects; assess impacts, recommend corrective actions and secure stakeholder cooperation to keep work moving. Analyze and resolve low- to moderately complex operational and logistical issues by selecting and adapting established procedures, escalating material risks with recommended actions. Administer Studio financial and procurement processes, including vendor onboarding, purchasing, invoicing, payment tracking, expense reconciliation and project expenditure records; investigate discrepancies and ensure compliance with established requirements. Oversee day-to-day Studio operations and workplace requirements, advising employees and vendors and partnering with IT, Facilities, Procurement and other corporate teams to resolve onboarding, equipment, access and system-permission issues. Plan and administer travel and event logistics for meetings, workshops, employees and vendors, applying judgment to resolve changes, exceptions and time-sensitive requirements. Administer the movement, delivery and control of Creative Studio materials and production assets, including shipping, couriers, documentation and Studio storage, resolving exceptions and maintaining accurate records. Design and implement more efficient ways of working through streamlined systems, automation and self-service tools and resources; monitor effectiveness and recommend ongoing improvements. Qualifications Bachelor&r…

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