Crate Wash Lead
Hilton Food GroupJob Title: Crate Wash Lead
Salary Range: CAD$21:63ph – CAD$27:00ph
Working Type: On-Site
PURPOSE OF ROLE
Responsible for leading and overseeing crate wash operations across inbound, washing, and palletising processes, ensuring safe, efficient, and continuous flow while maintaining quality, hygiene, and operational standards, and supporting team performance and cross-functional coordination.
KEY
...
ACCOUNTABILITIESRegulatory, Safety & Quality ComplianceEnsure all operations meet safety, hygiene, and quality standards across the crate processing area.Ensure compliance with food safety, sanitation, and regulatory requirements across all functionsOversee safe handling of equipment, chemicals, and materials, including forklift operationsEnforce cleanliness and hygiene standards across inbound, wash, and palletising areasMonitor adherence to operational procedures and compliance protocolsProactively identify risks and take corrective or preventive actionOperations Leadership & Process ControlLead daily activities to ensure efficient and stable crate processing operations.Direct and coordinate inbound, washing, and palletising activities to ensure continuous flowMonitor operational performance and adjust priorities to meet production requirementsOptimize system performance including crate wash equipment, conveyors, and AGVsManage chemical dosing processes in line with hygiene and safety standardsSupport first-line troubleshooting and ensure timely escalation of technical issuesCrate Handling, Quality & Inventory ManagementEnsure proper control of crate quality, inventory, and reconciliation processes.Oversee crate inspection, rejection, re-induction, and scrap processesEnsure consistent quality standards across all stages of crate handlingMonitor crate and pallet inventory levels, including internal storage and external locationsMaintain accurate system visibility and control of inventory movementsEnsure alignment between physical and system recordsOperational Flow & CoordinationMaintain seamless end-to-end flow across all crate operations.Demonstrate understanding of the full crate processing workflow and the impact of individual tasks on upstream and downstream operationsCoordinate activities across inbound, washer, and palletising teamsManage bottlenecks and ensure balanced throughput across all process stagesAlign operational priorities to meet production and dispatch needsEnsure effective use of equipment and resources to maintain flow efficiencyRespond quickly to disruptions to minimize operational impactTeam Leadership & Capability DevelopmentDrive team performance, engagement, and operational execution.Lead, coach, and support team members across all crate operations rolesSet clear expectations and monitor performance standardsProvide on-the-floor guidance and support during operational activitiesPromote cross-training to enable role flexibility and skill developmentFoster a culture of accountability, safety, and continuous improvementCommunication, Problem-Solving & AdministrationEnsure effective communication and resolution of operational challenges.Communicate operational updates, risks, and issues clearly to team and leadershipLead response to escalations and resolve issues to maintain workflowEnsure accurate recording of operational data, including rejects and system updatesSupport reporting, compliance documentation, and audit readinessDrive continuous improvement initiatives and complete additional assigned dutiesPerform Other duties as assigned by supervisor/ManagerKEY EXPERIENCE, KNOWLEDGE AND SKILLSEssential2-3 + years of Experience in warehouse, manufacturing, or production environmentsDemonstrated leadership experience with the ability to guide and motivate teamsValid forklift operator certification with strong safety practicesUnderstanding of crate operations including inbound, washing, and palletisingKnowledge and high level of accountability of safety, sanitation, and food hygiene standardsStrong problem-solvi