Counter Sales Associate (HVAC/R)

Join a team where HVAC pros are truly valued. Johnstone Supply – South Texas is a locally owned HVAC/R wholesale distributor known for strong customer relationships, deep product knowledge, and a family‑first culture where people are valued—not treated like numbers. If you enjoy helping contractors solve problems, and working with a team that respects the trade, this is an opportunity worth exploring. About the Role As a Counter Sales Associate , you will be the front‑line contact for HVAC contractors and technicians. This role blends customer service, HVAC parts knowledge, and order accuracy in a fast‑paced wholesale environment. What You’ll Do Assist HVAC contractors with parts, equipment, and supplies at the counter Identify correct HVAC/R components using part numbers and schematics Recommend solutions and troubleshoot customer needs Process sales orders accurately using POS systems Coordinate order fulfillment and communicate lead times Build strong relationships through dependable, high‑quality service Why You’ll Love Working With Us Competitive hourly pay + opportunity bonuses + rewards program Employer‑paid employee medical plan Paid time off + paid holidays Generous 401(k) with company match Daytime schedule — no late nights, no rotating shifts Ongoing HVAC product training and development Supportive, team‑oriented work environment Stable, growing company with a strong track record in the HVAC industry About Us Johnstone Supply – South Texas supports HVAC professionals with industry‑leading products, technical knowledge, and reliable service. We offer the personal feel of a local business with the resources of a $3.5B national distribution network: 6 regional distribution centers 400+ independently owned locations across the U.S. and Canada What We’re Looking For Strong customer service and communication skills Basic to intermediate HVAC/R parts and product knowledge Ability to multitask and stay organized in a fast‑paced environment Comfortable using computers, POS systems, and online research tools Reliable, punctual, and able to work both independently and as part of a team Ready to Apply? If you take pride in accuracy, customer service, and supporting HVAC contractors the right way, we’d love to hear from you. Job Type: Full-time Pay: From $15.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Required) Experience: HVAC/R / Sales: 2 years (Required) Work Location: In person

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