Corporate Office and Facilities Coordinator
FINRAThe spaces where people work, connect, and collaborate matter, and so do the people who make those spaces successful. At FINRA, you'll be part of a welcoming and supportive community where employees are united by a shared mission, respect for one another, and a commitment to excellence. We offer meaningful work, exceptional benefits, work-life balance, and the opportunity to contribute to an organization that makes a difference every day. If you're an experienced Office & Facilities Coordinator who enjoys solving problems, building relationships, and making a visible impact, we'd love to hear from you. In this role you will serve as a frontline resource supporting FINRA's hybrid workplace model and facilities operations. Under general direction of the manager, this role supports workspace management with comprehensive facilities coordination to ensure seamless workplace experiences for staff and visitors across assigned location(s). As an integral member of the Corporate Real Estate team, you will contribute directly to workplace efficiency and employee satisfaction across FINRA locations. FINRA is hiring 1 Specialist in each of the following FINRA offices: 1. Boca Raton 2. Chicago 3. Woodbridge 4. Los Angeles 5. Philadelphia 6. Tyson's Corner 7. Jericho 8. Denver 9. Boston Workspace & Reservation System Management Act as the primary on-site resource for workplace operations, local real estate operation coordination, and frontline representative for employee experience. Manage hotel reservation system and resolve workspace booking issues for assigned location(s); Utilize excellent customer service skills to troubleshoot space/facility navigation and reservation process issues and provide timely guidance to employees and visitors at all levels, in a professional and client-focused manner. Conference Center Operations - Manage and maintain conference rooms and meeting spaces to ensure professional, well-organized areas; ensure equipment functionality and room readiness with minimal supervision. Facilities Service Coordination - Process and coordinate facility service requests through FM Interact system; liaise with contractors, building management, and internal staff to resolve issues. Vendor & Contractor Management – Support oversight of vendor maintenance activities and ensure compliance with FINRA procedures; maintain vendor documentation, insurance certificates, and maintenance schedules. Administrative & Procurement Operations - Process invoices, purchase requisitions, and staff relocation coordination; manage regional supply inventory and ordering processes. Asset & Inventory Control - Track equipment locations, serial numbers, and building operation supplies; coordinate with maintenance personnel on inventory management. Documentation & Compliance - Maintain organized facility records, work orders, and vendor documentation; ensure adherence to established facilities procedures and policies. Performance Analysis & Reporting - Monitor and document workspace utilization and facility performance metrics; prepare status reports on facilities operations and system effectiveness. Work autonomously on routine tasks while escalating complex issues appropriately. Demonstration of FINRA’s values. Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity. Education/Experience Associate’s degree or higher in Business Administration, Facility Management, or related field; or equivalent combination of education and related experience required. Minimum four (4) years of experience in facilities coordination, administrative support, or customer service. Experience with reservation systems and facilities management software. Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational skills with attention to detail. Outstanding communication and customer service skills. Professional demeanor and ability to interact effec…