Coordinator, Partnership Service | Cincinnati Open

THE ROLE: COORDINATOR, PARTNERSHIP SERVICE LOCATION: CINCINNATI, OH ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day. ABOUT THE CINCINNATI OPEN Founded in 1899, the Cincinnati Open is an ATP Masters 1000 and a WTA 1000 tournament that is proudly supported by cornerstone partners Western & Southern Financial Group, Credit One Bank, Procter & Gamble, Great American Insurance Company, Fifth Third Bank and Kroger. In 2026, the Cincinnati Open most recently welcomed more than 300,288 fans from all 50 states and 65 countries . With a focus on community, the tournament annually contributes to local charities supporting youth, families, education, health and wellness initiatives About the Role The Coordinator, Partnership Service is responsible for the management and execution of an assigned portfolio of corporate partners while supporting the overall success of the Cincinnati Open partnership program. This role serves as a key point of contact for partner communication, activation execution, hospitality planning, asset fulfillment, and event operations. The Coordinator will work closely with internal departments, vendors, and partners to ensure contractual benefits are successfully delivered, and partner objectives are achieved. This position requires strong organizational skills, attention to detail, and a service-first mindset to deliver exceptional partnership experiences and operational excellence. The ideal candidate is highly organized, relationship-focused, and thrives in a fast-paced environment where collaboration, problem-solving, and execution are essential. About the Project/Venue WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES) Strategic Partnership Management Manage and Serve as the primary day-to-day contact for a portfolio of assigned partnership accounts. Build and maintain strong working relationships with partner representatives. Develop and execute partner servicing and activation plans aligned with partner goals and annual account objectives. Deliver proactive communication and exceptional service throughout the partnership lifecycle. Assist with renewal preparation and identification of account growth opportunities. Partnership Activation & Service Excellence Ensure contractual benefits and partnership deliverables are executed at the highest standard. Oversee activation planning and integration across tournament and year-round events. Coordinate with internal departments including Marketing, Operations, Premium, Facilities, Ticketing, and Finance to deliver seamless partner experiences. Lead partner recap development and post-event business reviews. Establish best practices that strengthen partner communication, engagement, and retention. Operational Excellence Serve as a resource for account strategy, partner servicing, and activation execution, independently resolving day-to-day partner needs Foster a collaborative, solutions-oriented culture focused on accountability and continuous improvement. Identify opportunities to improve departmental workflows, communication, and efficiency. Assist in developing and maintaining partnership operating procedures, planning tools, and internal documentation. Support inventory management, asset tracking, reporting systems, an…

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