Coordinator, Ocean & Air Import/Export

Who We Are And Why We’re Hiring CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. Schedule: M-F, 8:00am - 5:00pm CST Compensation Base Hourly Wage or Compensation Range: $19.73 - $24.66 per hour Shift Differential: No Incentive eligible: No Position Overview This position is an entry-level Coordinator on the CJ Logistics America Freight Forwarding team, based at the Clarksville, Tennessee site, supporting the day-to-day operations of ocean and air import/export shipments. The Coordinator handles booking, preparation and processing of shipping documentation, shipment tracking, and communication with overseas partners and customers, while supporting accurate and timely service and compliance with U.S. and international customs and trade regulations. Leveraging Korean–English bilingual skills, the Coordinator serves as a communication bridge between the Korea headquarters / overseas offices and U.S. local operations. This is an entry-level role offering the opportunity to learn and grow across all areas of freight forwarding operations. Essential Job Duties & Responsibilities Communication Communicate in Korean and English with the Korea headquarters and overseas partner offices, carriers/airlines, customs brokers, trucking companies, and customers, conveying shipment-related information accurately. Share operational notices such as Arrival Notices and Delivery Orders in a timely manner, and update customers and internal teams on shipment status. Operations / Technical Arrange bookings for ocean and air import/export shipments with carriers, airlines, and co-loaders. Enter shipment information accurately into the freight forwarding system (e.g., CargoWise) and internal systems, and update milestones. Track and trace shipment location and immediately report any delays or exceptions. Documentation / Administrative Prepare, review, and process shipping documents including Bills of Lading (B/L), Air Waybills (AWB), Commercial Invoices, and Packing Lists. Support timely preparation and submission of U.S. Customs filings such as ISF (10+2), AMS, and AES. Coordinate with customs brokers to ensure documentation required for import/export clearance is accurate and complete. Support preparation of invoicing and cost reconciliation materials, and accurately organize and maintain related files and records. Compliance / Other Comply with U.S. and international import/export regulations, company policies, and standard operating procedures (SOPs). Model and act in accordance with CJ's guiding principles and core values. Perform other related duties as assigned. Perform other related job duties as assigned or required. Required Qualifications High school diploma or higher; associate's or bachelor's degree in logistics, international trade, business, or a related field preferred. 0–2 years of experience in freight forwarding / logistics (entry-level applicants welcome). Korean–English bilingual required — reading, writing, and speaking proficiency sufficient to perform the job. Basic proficiency with MS Office (Excel, Outlook, Word). Excellent verbal and written communication skills and time management skills. Ability to multi-task and collaborate effectively in a team environment. …

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