Coordinator, Direct PSC
Ferrara Candy CompanyAt Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place. Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products. In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-/ Coordinator, Direct PSC Work Location: [Chicago, IL] Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives. Want to make an impact? Ferrara is seeking a highly motivated Coordinator to join the Direct Procurement Service Center (PSC). This role supports direct material purchasing activities across the full purchase order lifecycle in a fast-paced consumer packaged goods manufacturing environment. Success requires strong attention to detail, urgency, organization, and follow-through. You will work closely with Material Planning, Category Management, Accounts Payable, plant and warehouse teams, suppliers, and other Procurement partners to help ensure purchase orders, supplier confirmations, invoices, and procurement exceptions are processed accurately and on time. Ways you will make a difference Convert firmed purchase requisitions into direct material purchase orders in SAP S/4HANA and support PO updates, monitoring, and closure. Obtain and maintain supplier order confirmations, including confirmed quantities and delivery dates, and follow up on discrepancies. Monitor open and past-due purchase orders and proactively follow up with suppliers for delivery status. Process approved PO changes and maintain accurate purchase order information in SAP. Communicate professionally with suppliers regarding purchase orders, confirmations, delivery dates, and outstanding actions. Identify purchase order, supplier, delivery, or material exceptions and escalate issues requiring additional support. Support Goods Receipt, Invoice Receipt, and VIM activities by researching discrepancies and coordinating timely resolution. Partner with Accounts Payable and internal stakeholders to resolve invoice matching issues, blocked invoices, and VIM exceptions. Maintain accurate procurement trackers and reports using Microsoft Excel. Support PSC reporting, data validation, and basic analysis of open POs, supplier confirmations, past-due orders, invoices, and other operational metrics. Provide cross-coverage for Direct PSC activities during periods of high volume or team absences. Support continuous improvement initiatives and other Procurement Service Center activities as assigned. Skills that will make you successful Strong Microsoft Excel skills, including sorting, filtering, formulas, PivotTables, data validation, and working efficiently with large data sets. Strong working k…