Contractor, Workplace Experience Coordinator, New York City
a16zFounded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies, across AI, bio + healthcare, consumer, enterprise, fintech, frontier, games, and companies building toward American dynamism. a16z has $100B+ under management across multiple funds. We've established a team that is defined by respect for the entrepreneur and the company-building process; we know what it's like to be in the founder's shoes. We've invested in companies like Anduril, Airbnb, Coinbase, Cursor, Databricks, Deel, Figma, GitHub, Roblox, SpaceX, and Stripe. Our team is at the forefront of new technology, helping founders and their companies impact and change the world. The Role As a Workplace Experience Coordinator, you will serve as the main point of contact for employees, entrepreneurs, guests and visitors, and provide a first class administrative experience for all. You will be the first impression for a16z and, as such, must have a polished, professional presence. In addition you must possess excellent interpersonal skills, attention to detail, be an outstanding multitasker and have superb organizational skills. The primary location for this role will be New York City, NY. This role requires an in-office presence 5 days a week in our New York City office. While the role is primarily based in New York, you may occasionally be asked to provide coverage in other offices such as Menlo Park, CA, San Francisco, CA, Los Angeles, CA, Washington, DC, or West Palm Beach, FL. To join our team, you should be excited to: Guest Reception and Hospitality : Help manage the front desk and provide exceptional service to guests, including greeting visitors, checking them in, offering beverages, and notifying a16z employees of their visitors' arrivals. Help prepare conference rooms for meetings, as needed Proactive Assistance: Anticipate and offer assistance to guests and employees, such as helping with luggage, providing dining recommendations, and connecting with IT for any requests for supporting office equipment or technology needs Communication: Promptly inform a16z employees when a visitor arrives using the preferred communication methods (Slack, GChat, Envoy). Relay guest details, including name, purpose of visit, and any additional information. Handle all communications with proper a16z etiquette Collaboration : Partner with a16z IT team for badge requests and creation, collecting necessary information from employees, guests, and vendors Calendar Management: View office calendars daily to proactively anticipate office needs, communicate requests for scheduling needs to the proper EA or partnering team Security and Protocol Adherence: Understand and follow a16z's security protocols and guidelines, including visitor registration procedures and emergency protocols. Report any suspicious activity to the on-site security team Workplace Maintenance: Maintain cleanliness in conference rooms and common areas, coordinating with onsite vendors as necessary Technical Assistance: Collaborate with IT to relay and coordinate any troubleshooting requests, and flag meeting room and/or equipment issues Onsite Events: Help deliver high-caliber support from a workplace perspective for onsite events. This includes booking on-site spaces, coordinating janitorial, and submitting vendor COIs to building management Inventory Management: Provide back up support for kitchen replenishment and office supplies, coordinating with WX team as necessary Mail Organization: Provide back up support for incoming and outgoing mail securely and confidentially. Coordinate with WX team for pick-up and delivery schedules Minimum Qualifications High school diploma or GED required, college degree in business administration preferred 4+ years of experience in workplace experience in a fast-…