Contracted Security Administrator
King County, WASummary King County Metro Transit's Safety, Security & Quality Assurance (SSQA) division is seeking a detail-oriented, customer-focused Contracted Security Administrator to oversee and support our contracted security program. Metro Transit utilizes contracted security personnel for addressing security-related needs at our Metro facilities, transit centers, and bus routes, including fare enforcement. This role will be part of the Transit Security workgroup which focuses on developing and implementing security services and systems to ensure Metro employees, customers, and infrastructure are safe from harm. Our ideal candidate is a dedicated civil servant with experience planning, developing, and administering comprehensive and effective security or customer service programs. They will be committed to promoting employee and passenger safety, reducing organizational risk, safeguarding transit resources, and ensuring compliance with applicable laws, regulations, and standards. The Contracted Security Administrator provides oversight of security service contracts that provide security personnel for Metro, ensuring adequate staffing, effective deployment of resources, compliance with contract requirements, and high-quality service delivery. This role is also responsible for managing the contract expenses to the approved budget. The Contract Security Administrator may participate in the development of requests for proposals (RFPs) and contract amendments with King County Procurement when new contracts or adjustments to the existing contracts are needed. Success in this role requires strong collaboration and relationship-building skills, a commitment to data-driven decision-making, attention to detail, and a high degree of accountability. The Contracted Security Administrator must effectively engage internal and external partners, lead through influence, foster a safe and respectful workplace, and work collaboratively across Metro and community partnerships. Safety, Security & Quality Assurance Mission : We provide leadership and the highest level of support and customer focus to continuously improve Metro's safety culture and security practices in order to best protect Metro employees, patrons and the communities we serve from harm. This recruitment will be used to fill one (1) Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) position with a duration of one year from date of hire, with the possibility of extension. In addition, this recruitment selection process may be used to generate an eligibility pool for any future Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) positions that may occur in this classification. The eligibility pool will be retained for up to 12 months from the date of posting and may be used at the discretion of the hiring authority. The Contracted Security Administrator is a Transportation Security Administrator (TSA) classification. Job Duties Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what’s Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees. As the Contracted Security Administrator , you will: Oversee deliverables of contracted security services, ensuring service delivery hours and budget are managed according to the contract(s). Promote safety and security awareness and culture throughout Metro by developing and championing security programs, ensuring compliance with all related local, state and federal codes and regulations, negotiating agreements and coordinating with regulatory agencies, and issuing work stoppages in accordance with SSQA Division operating policies and delegated authority. Recommend and implement performance measurement goals and work effectively with King County Metro staff to establish the programs, systems, and processes required to fulfill those goals. Forecast, track and rep…