Contract SCM Support Analyst
ProcomContract SCM Support Analyst:
On behalf of our client, Procom is searching for a Contract SCM Support Analyst for a 4-5 month role. This position is onsite at our client’s Calgary office.
Contract SCM Support Analyst - Job Description:
The SCM Support Analyst will provide application and process support related to Supply Chain Management for internal and external clients. The role involves suppor
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ting various categories within the team and ensuring effective resolution of inquiries.
Contract SCM Support Analyst - Responsibilities:
• Receive, analyze, and resolve incoming Supply Chain Management related inquiries as Tier 1 support.
• Utilize ServiceNow to manage and monitor ticket response times.
• Provide Tier 1 support for P2P applications including SAP, OpenInvoice, Ariba, and Maximo.
• Support P2P process improvements in collaboration with various departments.
• Coordinate SAP MM issues and enhancements with the SCM Systems Team and IT.
• Triage SAP Staging Table and P2P workflow issues.
• Participate in the evolution of the Supply Chain Service Center Support Desk Strategy.
• Engage with stakeholders and develop Business Unit relationships.
Contract SCM Support Analyst - Mandatory Skills:
• Legally entitled to work in Canada
• High school diploma
• 3+ years’ experience in P2P or related business
• Excellent understanding of procure to pay processes
• Experience with SAP MM
• Customer Service focused
• Strong verbal and written communication skills
Contract SCM Support Analyst – Nice-to-Have Skills:
• Post-Secondary education
• Supply Chain Management diploma/certificate/degree
• Experience with OpenInvoice, Maximo, ServiceNow, Ariba
Contract SCM Support Analyst – Assignment Length:
This is a contract position for approximately 4-5 months.
Contract SCM Support Analyst - Assignment Location:
Calgary, Alberta, Canada, onsite.