Contract Risk Manager

About DHL and IRM: DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our Americas region. Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities. We are looking for an immediate, full-time, permanent position in Plantation, Florida. Job Purpose: Deliver high-quality contract risk management (“CRM”) support by identifying and evaluating contractual risks, recommending appropriate risk-mitigation measures and contract revisions, and providing trusted advice within the Insurance & Risk Management (“IRM”) product portfolio. Under the guidance of the Senior Contract Risk Manager, support commercial stakeholders and collaborate with IRM colleagues to help achieve business objectives while maintaining best-in-class risk management standards. Review global Master Service Agreements, bespoke and other non-standard customer contracts, and non-standard scopes of service. Provide advice regarding commercial positions and insurable and uninsurable exposures, taking into account IRM’s risk-versus-reward criteria. Serve as an active member of IRM’s North American team and participate in deal-review forums, strategic initiatives, and other activities intended to strengthen CRM processes and address new and emerging risks. Collaborate with Business Development, Account Management, and other stakeholders including regional and global IRM teams, Legal, Commercial Contract Management, Security, Finance, and Operations to provide coordinated and practical risk guidance. Your tasks: Develop a strong understanding of business-unit operating models and sector strategies to identify and evaluate associated contractual and operational risks. Manage contract-risk inquiries by assessing their complexity, urgency, and subject matter and prioritizing them accordingly. Review new and renewing customer contracts to identify risk-bearing provisions and recommend appropriate revisions to liability, indemnity, insurance, and other relevant terms. Clearly and promptly communicate identified risks, potential business impact, and proposed solutions to relevant stakeholders. Provide formal written advice to commercial teams that distinguishes insurable exposures from uninsurable business risks and identify matters requiring mitigation or business approval. Provide ongoing support to commercial stakeholders throughout contract negotiations to help achieve business objectives while appropriately managing risk. Under the direction of the Senior Contract Risk Manager, support the development and implementation of CRM strategies and process improvements across North America. Participate in deal-review committees and similar decision-making forums addressing CRM matters, as required. Collaborate with regional and global claims teams regarding bespoke customer contracts and claims-related provisions, as necessary. Support monthly management reporting regarding CRM activities. Support internal CRM initiati…

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