Contract Logistics Operations Manager, Bd Albert-Hudon Montréal-Nord, QC H1G 3L1

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade. “If you are a current Kuehne+Nagel employee: Please ensure applications are submitted by Wednesday, June 10, 2026. KN is committed to supporting internal career growth, and internal candidates will be considered first. When necessary, external candidates will be reviewed to ensure the best fit for the role and business needs.” ‎ Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal-Nord, QC site located on Bd Albert-Hudon is looking for a new Operations Manager to join our Contract Logistics team. How you create impact The Shift Operations Manager is responsible for governing, coordinating, and controlling operational performance during an assigned shift within a Kuehne+Nagel Contract Logistics facility operating under a 4PL execution model. In this role, all physical warehouse activities are executed by a 4PL partner, while the Shift Operations Manager represents Kuehne+Nagel as the operational authority responsible for service, safety, cost, and compliance outcomes. This position supports a 24/7 operation, and schedules are assigned based on business needs. From October 19, 2026, through January 15, 2027, all employees will work night shift hours only, with shifts scheduled from 9:00 PM to 7:00 AM on either Sunday to Wednesday or Wednesday to Saturday. Employees will work four 10-hour shifts per week and will not be scheduled to work seven days per week. Following the initial implementation period, schedules and shift assignments may be adjusted or rotated based on operational requirements. Specific schedules will be confirmed after the employee's start date. The role focuses on performance oversight, issue resolution, and execution control, ensuring the 4PL and Kuehne+Nagel employees delivers in line with contractual obligations, KPIs, and Kuehne+Nagel standards. Coordinate daily operations to ensure efficient execution of operational plans and priorities. Monitor shift performance, productivity, service levels, quality, and backlog management. Serve as the primary liaison between Kuehne+Nagel and 4PL operational teams. Ensure adequate staffing, process compliance, and operational readiness. Identify, resolve, and escalate operational issues, risks, and service concerns. Promote and maintain compliance with safety, quality, and environmental standards. Support root cause analysis and implementation of corrective actions. Track, validate, and report operational KPIs and performance metrics. Maintain accurate documentation and support effective shift communication and handovers. Drive continuous improvement initiatives by identifying process gaps and ensuring adherence to SOPs. “If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs." This job posting relates to an available role and not a future talent pool. This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. What we would like you to bring Bachelor’s degree in Logistics, Supply Chain, Operations, or related field (or equivalent experience). 3+ years of experience in war…

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