Content Marketing Manager, Amazon Supply Chain Services - Marketing
Amazon.comDESCRIPTION We're looking for a Content Marketing Manager to execute and optimize the content programs that power Amazon Supply Chain Services sales cycles and commercial motions across our multi-service logistics portfolio. You'll manage key components of the content ecosystem — from production through distribution — and support the customer reference program that turns proof points into pipeline acceleration. This is a high-impact role for a builder who connects commercial priorities to content execution. You'll operate at the intersection of marketing, sales, and customer insights, translating strategy into action by developing single-service and multi-service customer-facing materials across the full sales lifecycle. You'll also support the mechanisms that capture, validate, and deploy customer success stories as scalable sales assets. A core thread across this role is applying AI tools to accelerate content production and surface insights — while maintaining quality and governance standards. This role is open for the Bellevue/Seattle location. This organization collectively represents some of the most critical components of Amazon's first-class supply chain network. Key job responsibilities Content Execution & Program Management Execute the content roadmap aligned to commercial goals across Amazon Shipping, Freight, Air Cargo, and adjacent service lines; track success metrics and flag gaps to leadership Manage content production end-to-end: collateral development, lifecycle management, engagement tracking, and performance reporting to inform investment decisions Create case studies, blog posts, and testimonials that generate awareness, establish credibility, and support pipeline progression Apply content frameworks, taxonomies, and standards to ensure consistency in messaging, positioning, and brand voice across service lines A day in the life Morning: Review content performance dashboards — flag gaps, draft refresh plans from recent customer wins. Sync with Product Marketing and Enablement to align deliverables against pipeline priorities. Afternoon: Capture a new reference story, draft the case study outline, route through approvals. Use AI tools to generate first drafts of blog posts and localized collateral. End of day: Pull together a weekly status update — what shipped, what's in flight, where you need support. About the team Amazon Supply Chain Services (ASCS) is building the future of logistics for external shippers. Our portfolio — spanning Amazon Shipping, Amazon Freight, Amazon Air Cargo, and Multi-Channel Fufillment — leveraging Amazon's world-class transportation network to offer reliable, cost-effective shipping solutions at scale. This team sits within Marketing and Creative, where we connect commercial strategy to customer-facing execution across content, proof points, analytics, and storytelling. You'll join a collaborative, fast-moving group that partners closely with Sales, Product Marketing, Business Development, and Enablement to accelerate pipeline and drive customer trust across the full portfolio. BASIC QUALIFICATIONS 4+ years of professional non-internship marketing experience Experience using data and metrics to drive improvements Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion Experience managing and measuring marketing performance in various channels Experience supporting cross-functional marketing programs with measurable business impact PREFERRED QUALIFICATIONS Experience managing external partners to develop marketing programs Experience presenting ideas to various levels of an organization to gain support for initiatives Experience with solution-selling methodologies, or experience with multimedia content creation Experience supporting customer reference or advocacy programs in B2B or enterprise sales environments Experience with content localization or multi-market content progr…