Consumer eCommerce Specialist - Promotions & Inventory

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Location: Forum Facility - Louisville, KY (On-site) The Consumer eCommerce Specialist - Promotions & Inventory owns the planning, and execution of promotions and gift cards across our house of brands to drive conversion, revenue, and customer retention, as well as ensuring accurate inventory and shipping experiences. This role reports to the Senior Manager Consumer eCommerce - Site Experience & Commerce Operations and will focus on day-to-day execution and continuous improvement across promotions and campaigns, pricing, and gift cards partnering with cross-functional teams including Digital, Brand, DT, UX Design, Sales, Supply Chain, Operations, and Legal. Position Consumer eCommerce Specialist - Promotions & Inventory Location USA, Louisville, KY How You'll Create Possibilities RESPONSIBILITIES: Promotions Own setup, QA, and onsite execution of promotions across brands, ensuring accuracy and alignment to commercial priorities. Validate offer details and customer-facing messaging (terms, eligibility, creative placement, and timing) to ensure consistent execution. Campaigns & On-site Execution Execute onsite components of campaigns, ensuring pages, modules, messaging, and promotional placements launch on time and as intended. Coordinate campaign-related inputs (ticketing, requirements gathering, timelines, and approvals) with cross-functional partners and agencies. Pricing Support pricing execution onsite, including validation of promotional pricing, offer hierarchy, and pricing display in partnership with pricing and finance stakeholders. Identify and escalate pricing discrepancies; coordinate fixes and confirm resolution through QA. Inventory (Availability Accuracy & Customer Communication ) Maintain and validate inventory/availability presentation onsite in partnership with operations and tech teams. Identify and escalate inventory-related experience issues impacting conversion or customer trust. Shipping Timeline (Delivery Promise & Transparency) Ensure shipping timeline experiences are accurate and updated across key pages and flows. Partner to troubleshoot and resolve shipping timeline issues; validate fixes through QA. Gift Cards Launch and manage onsite and 3rd part partnership execution for gift cards, including merchandising placement, purchase flow considerations, and coordination of updates across brands. Monitor gift card customer experience and performance indicators; recommend enhancements to improve conversion and usability. Cross-Functional Workflow & Delivery Coordinate cross-functional requests and workflows to ensure timely delivery of promotion, campaign, pricing, gift card loyalty updates. Partner with internal teams and agencies to ensure consistent execution across onsite touchpoints and adherence to brand standards, customer experience principles, and compliance requirements. Competitive Benchmarking Perform comprehensive competitive benchmarking to identify top industry trends, and insights used to provide recommendations on promotional opportunities What You'll Bring to Our Team Qualifications Bachelor’s degree from an accredited university or college; marketing or business administration preferred 3 years of experience in one or more of the following areas: digital/brand marketing, traditional marketing, or media Minimum 2 years of prior e-commerce experienc…

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