The Construction Operations Manager plays a critical role in ensuring Westlake Group operates at a high standard across every job site. With a growing portfolio of residential and commercial projects, this leader will bring structure, accountability, and operational consistency to field execution while supporting the success of our project managers, superintendents, and crews.
This position is not just about managing projects it’s about strengthening the operational systems that allow great teams to perform at an elite level. The right candidate will elevate field performance, improve coordination across departments, and ensure every project reflects the credibility, mastery, and intentionality that define Westlake Group. This is an opportunity to step into a key operational leadership role within a company that values professionalism, accountability, and long-term growth.
Leadership Scope
Responsible for coordinating the work of:
- Project Managers, Superintendents, Estimating Department, Field crews totaling up to 50 personnel.
Key Responsibilities
Operations & Field Execution
- Oversee daily field execution across residential and commercial plumbing projects
- Support superintendents with jobsite leadership and operational problem solving
- Manage labor allocation, manpower forecasting, and crew deployment
- Track crew productivity and jobsite performance
Project Coordination
- Coordinate scheduling, jobsite readiness, and resource allocation
- Ensure materials flow properly between purchasing, warehouse, and field teams
- Assist with budget monitoring and project progress tracking
- Coordinate with project managers to maintain schedule commitments
Estimating & Project Controls
- Review and coordinate final estimates from the estimating department
- Ensure project scopes are executable and aligned with field capabilities
- Evaluate and approve change order values according to project agreements
- Maintain a steady pipeline of residential and commercial projects
Client & Builder Relationships
- Maintain strong relationships with general contractors and builder clients
- Support development of new builder partnerships
- Ensure consistent communication and responsiveness throughout projects
Safety & Performance
- Promote jobsite safety practices and compliance
- Conduct performance evaluations for field leadership
- Provide weekly operational reports to executive leadership
- Identify opportunities for process improvement and operational efficiency
Skills & Qualifications
Experience
- Bachelor’s Degree in Construction Management, 8+ years experience in plumbing, mechanical, or construction leadership
- Proven experience managing multiple job sites simultaneously
- Experience with both new construction and renovation projects
Technical Knowledge
Strong understanding of Plumbing systems, underground utilities, construction practices
- Familiarity with Arkansas plumbing codes and inspections
- Ability to interpret construction drawings and specifications
Systems & Technology
· Experience with construction software platforms such as, ServiceTitan, FastEst, .
Leadership Skills
- Strong team leadership and mentorship ability
- Excellent organization and communication skills
- Calm under pressure and deadline-driven
- Effective conflict resolution and escalation management
- Ability to lead across multiple active job sites
Compensation & Benefits
- Company truck
- Company laptop and phone
- Company-paid health insurance
- Dental and vision coverage options
- 401(k) with company matching
- Paid time off
Westlake Group has served Central Arkansas for over half a century, delivering dependable residential and commercial plumbing construction & services. Our mission is simple: building sustainable solutions that serve our employees, clients, communities, and the long-term strength of our company. We strive to operate as the undisputed model of excellence where great people become elite, creating an environment where skilled professionals can grow, develop mastery in their craft, and take pride in the work they do every day.