Construction Labor Dispatch Coordinator JN -092026-181139

To Apply for this Job Click Here Construction Labor Dispatch Coordinator Location: Santa Clarita, California Schedule: Full-time; Sunday–Friday dispatch coverage Work Setting: Office-based with regular field coordination Reports To: Director of Operations Position Summary The Construction Labor Dispatch Coordinator is responsible for the accurate, timely daily placement of general labor, cleaning, carpentry, and prevailing-wage personnel across a high volume of active construction jobsites. This individual will manage the full dispatch cycle—from receiving client labor requests through employee outreach, assignment confirmations, replacements, schedule changes, and final daily staffing records. The role requires exceptional organization, urgency, communication skills, and sound judgment in a fast-paced construction staffing environment. A key priority for this position is helping modernize dispatch operations by transitioning spreadsheet-, phone-, and text-based processes into a centralized digital workflow. The successful candidate will have experience using AI-enabled tools, scheduling software, dispatch platforms, workforce-management systems, or automation to improve visibility, response tracking, record accuracy, payroll readiness, and overall operating efficiency. Key Responsibilities Manage daily labor dispatch activities for multiple construction clients and jobsites, including Sunday–Friday planning and coordination for next-day and same-day staffing needs. Receive, prioritize, and fulfill labor requests based on urgency, client needs, jobsite requirements, workforce availability, safety considerations, and compliance requirements. Communicate with clients, project managers, superintendents, foremen, field personnel, and employees regarding staffing requests, changes, call-outs, late arrivals, transfers, reductions, and emergency coverage. Match employees to assignments based on location, availability, experience, trade classification, skills, client preferences, project requirements, and prevailing-wage eligibility. Provide employees with complete assignment details, including project address, job number, start time, onsite contact, scope of work, classification, PPE or tool requirements, parking/access instructions, and other jobsite-specific information. Track and document all employee responses, including acceptance, declination, no response, cancellation, reassignment, removal, call-out, late arrival, and replacement status. Maintain accurate, real-time records of employee availability, assignments, work history, and coverage gaps. Ensure open labor requests are fully resolved and properly documented before the beginning of each shift. Escalate safety, employee-relations, payroll, invoicing, client-service, or operational issues to the appropriate manager. Maintain professional, responsive communication during high-volume and time-sensitive situations. Digital Dispatch & Process Improvement Help transition daily dispatch operations from manual spreadsheets, phone calls, and individual text messages into a centralized online workflow. Use digital scheduling, workforce-management, field-service, staffing, messaging, automation, or AI-enabled tools to improve dispatch efficiency and visibility. Create consistent digital records for labor requests, employee outreach, confirmations, schedule changes, job assignments, exceptions, and finalized daily rosters. Use automation and AI responsibly to reduce repetitive administrative work, identify incomplete request details, flag scheduling conflicts, draft routine communications, and improve coverage decisions while maintaining human oversight. Partner with operations, payroll, accounting, and technology vendors to ensure dispatch information can be accurately transferred into payroll, timekeeping, invoicing, and reporting processes. Develop and maintain dashboards, reports, and audit trails related to staffing activity, open requests, employee response rates, call-outs, re…

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