Consignment & Grading Manager

About Northof7 Northof7 is one the largest sports card breaking and collectibles companies, operating at the intersection of sports, collectibles, live commerce, and e-commerce. Beyond our live breaking operation, we're continuing to expand our consignment and grading services, helping collectors sell, grade, and maximize the value of their cards and memorabilia. We're looking for a Consignment & Grading Manager to take ownership of these operations, improve our processes, and help scale both divisions. About the Role This is a hands-on management position for someone who understands the sports card and collectibles industry and thrives in a fast-paced environment. You'll oversee the full lifecycle of consigned cards and grading submissions, from initial intake and inventory management to listing, submission tracking, customer communication, and final fulfillment. We're looking for someone who can take ownership, solve problems independently, and build processes that allow us to operate efficiently at scale. Key Responsibilities Consignment Operations Oversee the end-to-end consignment process for sports cards, graded cards, memorabilia, and sealed collectibles. Manage incoming inventory, including intake, verification, documentation, categorization, and secure storage. Coordinate the preparation, photography, pricing, and listing of consigned items across our sales channels, including eBay. Ensure listings are accurate, professionally presented, and optimized for visibility and sales performance. Monitor consignment inventory, sales activity, aging inventory, and outstanding customer settlements. Coordinate with internal teams to ensure orders are fulfilled accurately and on time. Maintain accurate inventory records and ensure every consigned item is accounted for throughout its lifecycle. Identify opportunities to improve sell-through, operational efficiency, and the overall consignment experience. Grading Operations Manage our grading submission workflow, primarily through PSA. Oversee grading requests originating from live breaks as well as direct customer submissions. Ensure cards are properly identified, documented, handled, and prepared for grading. Coordinate submissions, track order progress, and monitor turnaround times. Maintain accurate records of all cards moving through the grading process. Work with grading partners and internal teams to resolve discrepancies, delays, and submission issues. Manage customer communication regarding submission status, timelines, and completed orders. Help optimize grading workflows as submission volume continues to grow. Operations & Team Management Establish and maintain clear standard operating procedures for consignment and grading workflows. Coordinate with our listing, shipping, fulfillment, and live breaking teams. Identify operational bottlenecks and implement solutions to improve accuracy, speed, and scalability. Maintain a high standard of organization, accountability, and inventory security. Track key performance indicators, including processing times, listing turnaround, grading submission volumes, inventory accuracy, and outstanding orders. Support the training and supervision of team members as these divisions expand. What We're Looking For Required Qualifications Strong knowledge of the sports card and collectibles industry, including major manufacturers, products, players, grading companies, and market trends. Experience in collectibles, e-commerce, inventory management, fulfillment, consignment, or a related operational role. Excellent organizational skills and strong attention to detail. Ability to manage large volumes of inventory and multiple workflows simultaneously. Strong problem-solving skills and the ability to work independently. Comfortable working with inventory management systems, spreadsheets, and e-commerce platforms. Strong communication skills and a customer-first mindset. Ability to take full ownership of a department and hold yourself accountable f…

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