Conference & Events Services Manager

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Apple's Conference + Event Services team serves as a heartbeat of connection, keeping the company united through best-in-class meetings and events. Our team manages and operates Campus Conference Center (CCC) spaces, including conference rooms, premier event spaces, and various indoor and outdoor event and multi-function spaces. We’re committed to delivering world-class experiences that bring our employees together, fostering a sense of community across Apple. We are seeking an inspiring people leader and strategic operator who thrives in complexity, excels at connecting strategy to execution, and is passionate about improvement. As the on-site Conference + Event Services Manager in Santa Clara Valley, you will lead a dedicated team of Apple employees and vendors, oversee day-to-day events across our Campus Conference Center spaces, drive our regional Events program, and produce signature, campus-wide events. This role serves as the local leadership layer for our highest-volume site, providing on-the-ground decision-making, team support, and cross-functional partnership management. Description As the Conference + Event Services Manager, you will lead the operational strategy, team development, and end-to-end execution of meetings and events across Santa Clara Valley. You will manage a team of Apple full-time employees dedicated to supporting high-volume daily operations including day-to-day meetings, conferences, and high-visibility gatherings in our spaces. In this role, you will champion operational excellence by establishing consistent service standards and fostering a customer-first service culture. In addition to guiding daily operations, you will lead the Conference + Events program and personally produce large-scale, campus-wide celebrations and executive events across California.","responsibilities":"Day-to-Day Operations & Decision-Making: Serve as primary on-site leader for SCV Conference + Event Services, owning tactical execution, escalations, approvals, and daily coordination with cross-functional partners-enabling strategic focus at the management level. Reservation & CCC Operations: Lead the team responsible for daily conference room and event space reservations, driving operational excellence, customer service standards, and efficient space utilization across Campus Conference Center operations. Team Leadership & People Development: Lead a team of Apple full-time employees and integrated vendor partners; champion professional growth, establish clear performance expectations, and build an inclusive, collaborative team culture. Campus-Wide Event Production: Direct the end-to-end lifecycle for large-scale campus celebrations, and executive events across California campuses-from initial concept and logistics through live production and strike. Technical Production Oversight: Provide production depth across audio/visual systems, custom builds, permitting, stakeholder approvals, and facility coordination-serving as technical liaison between event teams and Production/AV Services. Cross-Functional Collaboration: Partner seamlessly with internal stakeholders-including Security, EHS, Facilities, Catering, and Production/AV Services to ensure safe, compliant, and integrated event delivery. Program Strategy & Operational Frameworks: Elevate the Conference + Events program by designing scalable operational systems and frameworks, service benchmarks, and standardized SOPs that establish best practices across campuses. Vendor Governance & Financial Stewardship: Manage event budgets and coordinate with Finance and Procurement partners to ensure compliant processing of vendor agreements and purchase orders. Logistics, Safety & Risk Mitigation: Identify and mitigate potential risks, solve complex logistical challenges, and create contingency plans to ensure event success. Perform…

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